Users should be aware that hiring the services advertised on the website www.balnegal.com is governed by specific contractual terms under the laws applicable in each case, users poles as agreed with the supplier of these. In any case www.balnegal.com assumes no duty, warranty or responsibility to users for the provision of these services.

The Association does not guarantee or be held responsible directly or secondarily, in any case or circumstance, the following facts and content, or for damages or losses that may, where appropriate, be derived:

1. illicit, negligent and fraudulent, impersonating the identity of another or against the content of these general conditions, good faith, uses or Xeneral admitted public order, the website, its services and content , by users.
2. of accessibility, reliability, continuity, availability and speed of access to the portal, no breakdowns, failures or interruptions of service, as required to fulfill any responsibility to the Association in consequence of the damage and losses of this may be caused to users.
3. From defect or damage that might occur in the computers and computer systems from the user during use of the website, either by the existence of computer viruses or any other circumstance affecting the contents of the website.
4. From the truth or accuracy of the information provided on the website and its updating, since it is provided by the owners of the corresponding establishments, showing the association, in this sense, the status of mere intermediary . And in particular, concerning disclosure and characteristics of such establishments (quality, capacity, services, care, routes, distances, etc..) And offers, products, services and prices offered by these establishments, so the Association does not assume any responsibility for possible damages and losses that may arise for users as a consequence of these circumstances.
   
   

   In this sense, these establishments will be, in his capacity as providers of products or services and the organizers of these, which will directly address the users of the conditions and terms of the relevant trades, as well as meeting the statutory duties applicable in each case, and those liable for the veracity and accuracy of products and services they offer, the Association does not assume, therefore, no liability to be products or services not directly supply, but only as the conduit between the service provider and user.

   Obligations of users and suppliers

   1. use the website (portal services and content) matching accurately and strictly to the current laws, morals and public order.
   2. Refrain from using the information, content and the products and services offered through the website, either illegal or wrongful purposes, to the detriment of the Partnership or third parties or for commercial purposes or advertising, and transmit , copy or reproduce such information by any means.
   3. Refrain from edit or remove copyright and other characteristic elements of the rights of owners incorporated into the website, as well as protective devices or any other piece of information also built the website.
      

      Jurisdiction

      The terms and conditions for providing this service are governed by Spanish law. Any dispute arising from the use of management information system for tourist accommodation and booking on the website of the Association shall submit to the jurisdiction and venue rules then in effect that apply to each user.

      Pricing Policy

      The prices published on the web are in each case the responsibility of housing, and are valid for any booking made exclusively through the portal. All prices include VAT, unless otherwise indicated in the detail of the accommodation.

      Booking Process

      1. No reservations may be made in advance at least 24 h before the start of the stay.
      2. reservation will not be effective until there is no corresponding payment of the prepayment.
      3. At the time of booking are appropriate, inform the user of the method of payment to which houses the accommodation.
      4. In the case of promotional offers, the reservation must pay the full amount specified in the offer.
      5. processing of personal data for the provision of this service will be as stated in the Privacy Policy and data protection.
         

         Cancellation and refund

         At all times the user pode cancel reserved services be entitled to reimbursement of sums paid after deduction of payments to the company or companies were to provide service under the conditions specified below:

         • If less than or equal to 15 days before commencement of stay will be deducted 5% of the amount of accommodation.
         • If less than or equal to 10 days before commencement of stay will be deducted 15% of the accommodation.
         • If less than or equal to 5 days before commencement of stay will be deducted 30% of the accommodation.
         • produce If cancellation is less than 48 hours on the start of the stay, the client would lose the right to a refund of any payment made in the booking process.
           

           Additionally, in case of cancellation, the user will be deducted 5% of the amount paid in order to compensate for all costs incurred in managing the various payments (bank fees, credit fees, etc.).

           No presentation in accommodation:
           In case of appearance at the day of commencement of stay and absence of previous cancellation within the period specified above, you will lose your reservation, and the right to a refund of any payment made.

           Disclaimer:
           All published information on accommodation is provided directly by www.balnegal.com each establishment. Therefore, a partnership, despite the stringent controls on subjecting the member establishments are not responsible for the authenticity or accuracy of the information, which is the sole responsibility of those.

           Payment

           In all cases payment shall be made through a secure payment contour on-line : the payment gateway integrated into the website. At no time will be stored on our server any bank data that the user is prompted to make payment.

           The fact make a booking through the system implies full acceptance by the customer of each and every one of the conditions of service contained in this document.